Manager - Quality Audit (US Healthcare)

Pune

Deputy Manager/ Manager -Quality Audit (US Healthcare)

• Transactional Quality the Incumbent will be responsible to:
• Provides day-to-day direction to Lead Associates. Coordinates with all departments to ensure that the Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and addresses team-level issues.
• Implement initiatives and projects as needed in order to drive performance.
• Ensures that SLAs in Quality are met.
• Supervise Assistant Managers – Quality. Designs and drives KPIs and KRAs of the team.
• Coordinates with all departments in implementing Quality Programs.
• Conducts projects to improve performance.
• Develops plans to minimize cost and increase productivity.
• Plans for manpower requirements and implemented right sizing of the department when needed.
• Creates process documentation and standardizes processes of quality.
• Conduct training for quality as needed.
• Develop the quality team in accordance with the quality roadmap.
• Perform other duties that may be assigned from time to time.
• Qualifications Candidate must possess at least a Bachelors/College Degree in any field or equivalent Experience:

Must Have Excellent English Communication And Writing Skills.

Must be proficient in MS Office. Must have at least 2+ years experience as an Assistant Manager Quality Audit Mandatory

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