HR Manager

Company Description Medcity International Academy (MIA) is a leading professional training and coaching institution headquartered in Kannur, Kerala, with multiple centers across Kerala and Karnataka. It is recognized for its expertise in English language proficiency and professional assessment test preparation, with a strong focus on international exam success and global employability. MIA delivers high-impact preparatory programs for major language tests and healthcare licensure exams, supported by experienced trainers certified by global bodies such as Cambridge and IDP. The Academy integrates evidence-based teaching, digital tools, personalized coaching, language labs, mock examinations, and app-based learning to serve both online and classroom learners. Its mission is to expand global career opportunities for learners across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.

Role Description The HR Manager is a full-time, on-site role based in Kochi, responsible for overseeing and enhancing human resources operations at Medcity International Academy. This role includes managing end-to-end recruitment, onboarding, and induction processes, as well as maintaining accurate employee records and HR documentation. The HR Manager will develop and implement HR policies, coordinate performance management cycles, and support learning and development initiatives for academic and administrative teams. Day-to-day responsibilities include handling employee relations, addressing grievances, ensuring compliance with labor laws and institutional guidelines, and supporting payroll and benefits administration. The role also involves collaborating with leadership to plan workforce needs, drive engagement and retention programs, and promote a positive, inclusive work culture aligned with the Academys mission.

Qualifications

• Candidates should possess strong HR operations skills, including recruitment, onboarding, employee records management, and HR policy implementation.
• Candidates should possess skills in performance management, employee engagement, conflict resolution, and grievance handling.
• Candidates should possess knowledge of labor laws, statutory compliance, and HR best practices in the education or training sector.
• Candidates should possess solid communication, interpersonal, and stakeholder management skills to work effectively with trainers, staff, and leadership.
• Candidates should possess organizational and time management skills, with the ability to prioritize tasks and manage multiple HR processes simultaneously.
• Relevant qualifications such as a bachelors or masters degree in Human Resources, Business Administration, or a related field are preferred.
• Professional certifications in HR (such as SHRM, CIPD, or similar) and prior experience as an HR generalist or HR manager in an academic or training environment will be an added advantage.
• Candidates should be comfortable working on-site in Kochi and using HR information systems and standard office software for reporting and documentation.