Call Center Associate

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
Medicover corporate Dwaraka one, 03rd floor, vittal rao nagar, hitec city, telangana 500081
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Roles and Responsibilities -

  • Make calls to give data within the time frame.
  • Provide correct information to the costumers.
  • Entering details into software, provide products/service information by answering questions; offering assistance.
  • Maintain database by entering and verifying information; updating contact log.
  • Improve quality results by recommending changes.
  • Keep equipment operational by following the established procedures; reporting malfunctions.
  • Keep on updating job knowledge by participating in educational opportunities & training programs.
  • Add value to organisations by his/her behavior & performance.

Desired Candidate Profile -

  • Must have fluent communication skills in English, Hindi & Telugu.

Perks and Benefits -

  • Health benefits
  • ESIC
  • PF

Skills

Customer ServiceCustomer SupportHealthcare BpoInbound Voice ProcessDomestic Voice ProcessBpo VoiceOutbound Voice ProcessDomestic VoiceCall Center

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About Company

Medicover is an international healthcare provider with a presence in 12 countries. We offer a complete range of healthcare services with the aim of improving people’s health and well-being.

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