Senior IT Business Analyst - AI/ML

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are seeking an experienced, tech savvy Business Analyst with broad expertise in automation capabilities such as Artificial Intelligence (AI/ML), Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining and no-code automation to join our Hyperautomation team. As a Business Analyst you will play a pivotal role in driving ideation, shaping the demand, ensuring our business creates tangible value from leveraging Hyperautomation and AI.

Responsibilities may include the following and other duties may be assigned.

• Engage with business leaders to create a shared understanding of how Hyperautomation, AI can enable them to improve efficiencies and add value.
• Collaborates with business stakeholder managers, business and IT leaders to create a multi-year roadmap to solve business challenges through Hyperautomation.
• Drives creation and management of a pipeline of high value automation opportunities.
• Drive reusability of delivered solutions.
• Collaborate closely with Hyperautomation Enterprise and Solution architects to select the right platforms and tools to solve for the use case within our guidelines and standards, driving re-use of investments, building on capabilities.
• Work with key stakeholders to ideate and refine use cases to automate business processes.
• Co-create with the stakeholders the lean business case, analyze the current process, define the problem, scope, value and potential improvements and the to-be process.
• Gather high level and detailed (non-)functional requirements needed to deliver the use case through one or more automation solutions.
• Guide use cases from idea to value delivered, where needed acting as the key contact on behalf of the business and IT delivery teams and project managers.
• Maintain up-to-date knowledge of the latest industry trends and technologies to ensure you can bring the ‘art of the possible’ ideas.
• Contribute to documentation for business cases, business processes, and automation solutions.
• Facilitate workshops and training sessions to educate business stakeholders on Hyperautomation and AI technologies, ensuring they understand the potential benefits and applications.
• Conduct post-implementation reviews to assess the impact of automation solutions and identify areas for further optimization.
• Monitor and evaluate the performance of implemented automation solutions, providing insights and recommendations for continuous improvement.

Required Knowledge and Experience: 

• 7+ years of progressive experience in IT integration with a Bachelors Degree in engineering or MCA or MSc.
• Excellent communication skills, fluent spoken and written English.
• Proven experience in business analytics within IT, leveraging and combining multiple Hyperautomation capabilities.
• Very solid technical understanding of the broad set of Hyperautomation capabilities, combined with a deeper expert understanding in at least one or two of the Hyperautomation capabilities such as (Gen)AI, Process Mining or IPA/RPA, to spot and compare cross technology solutions to an automation opportunity.
• Solid problem-solving and analytical abilities, with a keen eye for detail and accuracy ability to analyze complex process scenarios and offer solutions.
• High degree of interest in business processes improvement, with and automation mindset.
• A mindset of detail oriented, with cross-Functional Collaboration, an eye for process Improvement.
• Understanding of systems, software and technological concepts, Familiarity with automation tools and data.
• Stance of the continuous learner with a passion for exploring new technologies and process optimization methodologies.
• Ability to work independently with general supervision on larger, moderately complex projects / assignments.
• Ability to set objectives for own job area to meet the objectives of projects and assignments.
• Bachelor’s degree (or equivalent) in Computer Science, Data Science, Business Analytics, or related field.
• Proven ability to work as a team player, delivering quality results within defined timelines.

Nice to have: 

• Experience in consultancy, pre-sales.
• Experience in combining Robotic Process Automation with AI and Agentic AI platforms and solutions.
• Knowledge of capabilities in Snowflake, Databricks, Automation Anywhere, UI Path, WebMethods.
• Previous Medtronic experience, or experience in the Med Tech industry.

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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• Recruitment Fraud Alert 
• We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

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If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).