Cluster Head -Last Mile

Department Icon Operations Maintenance & Support
Posted: 7 months ago
3-5 years
Panipat
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

About the Role
As Cluster Head LM - Haryana, youll own the onboarding and training of partners and managing operations for the entire Haryana cluster. Youll also drive key operational metrics by regularly visiting their facilities in different cities in your area. Youll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes.
What you will do
    • Own the onboarding and training of new partners for Last Mile operations.
    • Identify and onboard new partners onto the network on an ongoing basis
    • Track and own the performance of different partners in your cluster
    • Visit facilities to conduct audits and solve operational gaps
    • Ensure compliance with operational processes
    • Own and drive key operational metrics end to end and achieve performance targets
What you will need
    • Graduate or Post Graduate degree in any discipline
    • 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations
    • Experience in partner onboarding and training in the Last Mile and sorting operations
    • Experience of having worked in Panipat or other areas of Haryana in similar capacity would be a plus and so will the Experience in control tower and field operations

Skills

ComplianceAnalyticsSupply ChainLogisticsE CommerceLast Mile OperationsField OperationsArtificial IntelligenceOperations

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About Company

Meesho is India’s fastest growing internet commerce company and we are here to make eCommerce accessible to everyone. Our vision is to enable 100 million small businesses in India, including individual entrepreneurs, to succeed online. Meesho is democratising internet commerce by bringing a range of products and new customers online. What started, six years ago, as a reseller-focused platform enabling millions to sell online, has now emerged as a single ecosystem connecting sellers to consumers and entrepreneurs.

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