Escalation Manager - Social Media And Online Reputation Manager -Bank

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-6 years
Thane, Navi Mumbai, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026

Posted: 2 weeks ago
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Job Description

Handle MD, CHO level escalations, work & resolve negative comments on social media within 48 hrs
It includes inbound & outbound calling
Salary-6 lakh
Payroll - Bank
Work locations - Andheri
Call 9022157571 Yuvraj
www.hyfly.in

Required Candidate profile

Graduate with 1yr min ORM, Social Media Experience only can apply
Should be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm
Age limit: 34 yrs
Current ctc not more than 5 lpa

Skills

Social MediaBPO Customer ServiceReputation ManagementComplaintsInboundCallsResolutionOutbound Calling

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