Senior Program Manager XENTRY Portal & Diagnosis

About MBRDI

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

Job Summary

We are looking for an experienced and forward-looking product leader to lead the XENTRY Portal & Diagnosis area within our Retail business team. This role combines product ownership, quality assurance leadership, and innovation delivery across a critical set of XENTRY functions that support aftersales retail operations. The successful candidate will be responsible for ensuring product quality through strong test management practices, owning a portfolio of 3–4 XENTRY functions, driving data- and AI-enabled initiatives that improve business outcomes, user experience, and operational efficiency, and operating effectively within a SAFe way of working in close collaboration with IT teams.

Key Responsibilities

• Lead the XENTRY Portal & Diagnosis scope and define priorities aligned with business goals and the broader retail product portfolio.
• Own the end-to-end product direction for 3–4 XENTRY functions, including roadmap definition, backlog prioritization, release readiness, and stakeholder alignment.
• Establish and drive quality assurance through robust test management practices, ensuring product reliability, release quality, and continuous improvement.
• Partner closely with business stakeholders, engineering teams, and quality teams to translate product needs into scalable, high-quality solutions.
• Work effectively within a SAFe way of working, including alignment across planning and delivery cadences, and collaborate closely with IT teams to ensure smooth execution and release readiness.
• Lead data- and AI-driven initiatives within the product area, identifying opportunities to improve decision-making, operational efficiency, and user experience.
• Act as a key point of leadership for cross-functional delivery, resolving dependencies, managing escalations, and enabling teams to deliver against roadmap commitments.
• Contribute to strategic planning, portfolio governance, and resource alignment to ensure sustainable product execution and innovation.
  

Leadership/Managerial Scope

This role carries leadership responsibility for product ownership, quality assurance direction, and cross-functional alignment. It includes coaching and enabling teams, driving accountability for high-quality releases, managing escalations, and ensuring product execution supports both immediate business priorities and long-term innovation goals. The role requires strong collaboration within a SAFe way of working and close partnership with IT teams, alongside product team members, business stakeholders, engineering teams, test and quality teams, department leadership, and partners involved in data and AI initiatives.

Qualifications - External

• B.E. or B.Tech in Automotive Engineering, Computer Science, Electronics, Mechatronics, or a related technical field.
• 12–20 years of relevant professional experience, including experience in product leadership, delivery management, or related leadership roles.
• Strong experience in product ownership, product management, or business-facing digital product delivery.
• Well-versed in the SAFe way of working, with experience collaborating across planning and delivery cadences in large-scale agile environments.
• Demonstrated experience in quality assurance, test management, or release quality governance for digital products or platforms.
• Knowledge of automotive diagnostics, retail/aftersales processes, or related business workflows.
• Proven ability to manage cross-functional teams and work effectively with engineering, business, and quality stakeholders.
• Experience leading data-driven initiatives and the ability to identify and shape practical AI use cases in a product environment.

• Experience working on Aftersales Retail products, automotive diagnostics platforms, or digital tools in the mobility or automotive domain.
• Familiarity with test strategy, quality metrics, release governance, and defect management processes.
• Experience in product portfolio planning, roadmap governance, and operational planning.
• Experience working closely with IT teams in scaled agile environments to align product priorities, delivery planning, and release execution.
• Strong coaching, team enablement, and change leadership capabilities.

Why Join Us

· Be part of a purpose-driven organization that is shaping the future of mobility

· Work on cutting-edge technologies and global projects

· Thrive in a collaborative, diverse, and inclusive environment

· Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.