Senior Specialist - User Access Governance / IDM / IAM

Mercer India is seeking candidates for the following position based in the Gurgaon office

Senior Specialist User Access Governance (Level C2)

What can you expect

The Senior Specialist UAG, is a member of Mercers User Access Governance team and the role will require performing user access reviews, ifile imports, tracking and follow-up, and user reconciliation between different reports available. You will also be responsible to perform peer review of tasks and some level of basic reporting and analysis.

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What is in it for you

• Medical insurance, Personal Accident insurance, Group Term life insurance
• Holidays (As per the location)
• Hybrid working environment.
• Shared transport (Provided the address falls within the service zone)
• Career development opportunities and access to our internal learning resources and skill development programs
• Work in an international and energetic environment with a fast pace, exciting, and friendly culture
• Work with interesting emerging technologies such as AI and RPA

We will count on you for:

• Excellent understanding and experience in the field of accesses, removals, research to identify solutions and knowledge of audit environment.
• Collaborate with global application IT/security teams to get regular reports on different access of our colleagues.
• Be able to research colleague details across various platforms to identify accurately for access allocation function workday security reports, application security reports etc
  
• Perform risk assessments in line with the functional requirements.
• Working knowledge on audits like SOC1, SOC2, GS007 & ISAE3402 and provide evidence for assurance.
• Work with senior leadership and others to ensure that user access reviews for their team members are closed timely.
• Follow up with senior leaders appropriately in case of user access review remains pending from their leadership groups.
• Understanding of different reconciling reports to ensure no omissions and accurate reporting.
• Gain excellent knowledge of the user access governance function and perform review tasks of critical and high value reports.
• Responsible for managing terminated user access was removed from all the applications under the scope.
• Manage tight deadlines and prioritize workload effectively in a fast-paced environment.
• Participate in team discussions to propose process improvement ideas.

Note: Applicants will need to work the EMEA shift window ( 13:00-22:00 IST ).

What you need to have:

• Graduation in any stream
• 2-3 years of progressive experience in User Access Governance for a global organization will be preferred.
• Experience of working with clients/stakeholders across different geographies.
• Excellent communication skills, both verbal and written
• Excellent attention to details.
• Excellent interpersonal skills and demonstrated ability to work effectively in a team environment.
• Excellent knowledge of MS Office tools, mainly Excel, SharePoint, One Note, Teams, and Office 365 platform.
• Good ability to create smart dashboards and report outs.
• Ability to troubleshoot.
• Problem solving and solution drive approach.
• Super User of Office 365 will be an advantage.
• Experience of internal access review or access related teams is an advantage.

What makes you stand out

• Proficient technical, analytical, and problem solving.
• Strong Interpersonal and communication skills.
• High degree of discretion and independent judgment with an in depth understanding of controls and audit techniques
• Knowledge of Information Security Standards, Generally Accepted Privacy Practices, Generally Acceptable Audit Standards a plus
• High attention to detail
• Ability to multi-task and prioritize time effectively.
• Must possess strong computer skills to utilize Microsoft Tools: Word, Excel, Outlook, SharePoint, and Teams.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.