Sales Manager

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a proactive and result-driven Sales Manager, B2C, responsible for driving revenue growth and managing the B2C sales and support function, working together with the Head of Revenue. The role oversees a large, round-the-clock operation and ensures exceptional service delivery, regulatory compliance, and consistent achievement of KPIs. The ideal candidate leads with integrity, motivates high-performing teams, and contributes to strengthening the MFZ brand within its prestigious business community.

Key Accountabilities:

• Lead, manage, and motivate a B2C sales and support team of approximately 40 team members within a 24/7 operational environment.
• Drive function revenue performance, ensuring monthly and annual KPIs are consistently exceeded.
• Oversee day-to-day operations of the B2C function, including sales activities, client engagement, and customer support.
• Ensure all prospective and existing clients receive the highest level of service and timely follow-up.
• Monitor and manage KPIs including application volumes, revenue, gross profit, and immediate contact metrics.
• Ensure full compliance with UAE business set-up rules, regulations, and internal policies across the team.
• Develop, implement, and monitor training and performance development programs to enhance team capability.
  
• Produce regular performance reports and insights to support data-driven decision-making.
• Act as a problem solver, addressing operational and people-related challenges while maintaining team harmony.
• Enforce performance standards and take corrective action when required.
• Collaborate closely with other Heads of Department to align efforts toward the company mission of making entrepreneurship accessible.
• Represent and uphold the MFZ brand values in all internal and external engagements.

To join our team, you will have:

• Bachelor's Degree or equivalent.
• 6- 8+ year's demonstrably successful experience in sales.
• Proven experience in B2C sales leadership within a high-volume, fast-paced environment.
• Strong people management experience, including leading large teams and 24/7 operations.
• Demonstrated success in driving revenue growth and managing KPIs.

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• In-depth understanding of sales performance management, reporting, and forecasting.
• Knowledge of UAE business set-up regulations and compliance requirements is highly preferred.
• Excellent leadership, communication, and stakeholder management skills.
• Strong problem-solving ability with the confidence to take decisive action when needed.
• Experience in training, coaching, and developing high-performing sales teams.
• High level of integrity, professionalism, and commitment to service excellence.

Language skills:

• English.
• Any other language is desirable.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!