Global Finance Center - Credit & Collections Senior Specialist

Job Title: Accounts Receivable - Senior Officer - Collections

MILACRON INDIA PVT LTD | Coimbatore | Night Shift (US Process) Full-Time | Permanent Role Department: Finance & Accounting Location: Coimbatore

Job Summary

MILACRON INDIA PVT LTD is seeking a dynamic and detail-oriented Accounts Receivable Executive with 5+ years of experience in Collections, Cash Applications, and Invoice Dispute Management. The role involves managing customer accounts, ensuring timely collections, resolving billing issues, and supporting OTC processes while maintaining strong customer relationships.

Key Responsibilities

• Manage collections and follow up on overdue accounts via calls and emails
• Handle cash applications and invoice dispute resolution
• Reconcile customer accounts and resolve billing discrepancies
• Review and prioritize open AR accounts to reduce delinquency and improve DSO
• Approve order releases as per credit guidelines
• Provide regular AR status reports and collection update(weekly/monthly)
• Coordinate with Sales, Service, and internal teams for issue resolution
• Escalate critical collection issues to management when required
• Process payment adjustments, refunds, and credit notes
• Support Audit requirement and month-end AR closing activities
• Review and manage – Customer Master data

Required Qualifications & Skills

• Bachelors / masters degree (Finance background preferred)
• 5+ years of experience in Accounts Receivable / OTC / Collections (B2B preferred)
• Strong communication and customer-handling skills (Calls & Emails)
• Good analytical and problem-solving abilities
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, basic formulas)

Experience With ERP Systems (Oracle/SAP Preferred)

• Ability to work in a fast-paced, target-driven environment
• Willingness to work night shifts
• Why Join Us
• Opportunity to work in a global US process environment
• Collaborative and performance-driven work culture
• Continuous learning and professional growth opportunities
• Exposure to end-to-end Order-to-Cash processes