Senior AI Solutions Engineer

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestones best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Were looking for creative, driven AI Engineers who love building fast, prototyping with LLMs, and solving real-world problems with agentic workflows. This role is perfect for someone who might not have the deepest software engineering background - but knows how to get things working, fast, with GenAI tools, APIs, and clever chaining.

If youre building with Claude, GPT-4, Perplexity, or custom tools and you know your way around prompt engineering, agent logic, or Slack bots - we want to talk.

You Might Be A Fit If You...

• Have built something (anything!) with LLMs, agents, or GenAI-powered workflows
• Are comfortable stringing together APIs, prompt logic, and lightweight tools
• Understand the basics of testing, reliability, and how to hand work off to engineers/SREs
• Dont wait for permission - you build, test, and iterate fast
• Care more about solving the problem than how you got there
• Are curious about agent orchestration, Slack automations, or multi-model coordination

What Youll Do

• Rapidly prototype new Skills, tools, or workflows using client platform
• Build LLM-powered functions and small agents using Claude, OpenAI, and others
• Work with SREs to scale, secure, and stabilize anything worth keeping
• Collaborate with the business team to validate ideas, monetize, and ship
• Use Claude Code or your own tools to test and validate your work
• Participate in weekly brainstorms, async reviews, and demo sessions

Tech Stack

• LLMs: OpenAI, Anthropic, Perplexity, DeepSeek
• Slack Bots, Lambda Functions, AWS, DynamoDB
• Claude Code, GitHub Copilot, LangChain (optional)
• Claude, GPT-4o, prompt routing and chaining logic

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.