Telecaller

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-15 years
Dombivali, Kalyan, Navi Mumbai, Panvel, Thane
Operations Maintenance & Support
work from office
Full Time
Closes 29 Dec 2026

Posted: 1 week ago
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Job Description
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Job Description

We are seeking a motivated and enthusiastic Telecaller to join our team in Maharashtra. As a Telecaller, you will be responsible for making outbound calls to potential customers, as well as handling inbound calls from clients. Your primary goal will be to promote our products and services, answer customer inquiries, and assist in resolving any issues they may have. This role is ideal for individuals who enjoy communicating with people and have a passion for sales and customer service.

Key Responsibilities:

  • Make outbound calls to prospective clients to promote our offerings.
  • Handle inbound calls and provide accurate information to customers.
  • Maintain a record of calls and customer interactions in our database.
  • Follow up with leads and ensure customer satisfaction.
  • Collaborate with team members to achieve sales targets and improve service delivery.
  • Provide feedback on customer responses and market trends to help improve our services.

Required Skills:

  • Excellent communication skills in English and local languages.
  • Ability to handle customer queries and provide solutions effectively.
  • Basic computer skills and familiarity with CRM software.
  • Strong interpersonal skills and a positive attitude.
  • Ability to work in a fast-paced environment and meet deadlines.

If you are looking to start your career in a dynamic environment and have a passion for customer interaction, we encourage you to apply for this exciting opportunity as a Telecaller.

Skills

TelecallerInbound Call CenterTelecallingOutbound Call Center

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