Ingersoll Rand - Business Analyst - Production Planning & Quality Management

Job Overview:

We are looking for an experienced Business Analyst with strong exposure to manufacturing operations, production planning, and quality management processes.

The candidate will work closely with business stakeholders, operations teams, and technology teams to understand business requirements, analyse existing processes, and translate business needs into effective solutions.

The role involves gathering and documenting business requirements, conducting process analysis, identifying operational gaps, and supporting business transformation initiatives involving SAP ERP systems.

The ideal candidate should have a good understanding of manufacturing business processes, particularly Production Planning (PP) and Quality Management (QM), along with experience working on SAP-related implementation, enhancement, and transformation projects.

Key Responsibilities:

• Engage with business stakeholders to understand operational challenges, business objectives, and process requirements.
• Conduct requirement-gathering workshops, stakeholder interviews, and discussions to identify business needs.
• Analyse existing business workflows and identify gaps, inefficiencies, and opportunities for process improvement.
• Perform Fit-Gap Analysis and document current-state and future-state business processes.
• Translate business requirements into Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and user stories.
• Understand manufacturing processes related to production planning, material requirements planning, production orders, capacity planning, and shop-floor operations.
• Analyse business processes related to quality inspections, quality notifications, quality certificates, quality audits, and vendor quality management.
• Coordinate with SAP functional and technical teams to ensure business requirements are clearly understood and addressed.
• Identify business dependencies and integration requirements across SAP modules, including MM, SD, EWM, and PM.
• Support business users during SAP implementation, enhancement, and transformation initiatives.
• Coordinate data migration validation, business process testing, and requirement verification activities.
• Prepare UAT scenarios, coordinate testing with business users, track defects, and ensure appropriate resolution.
• Facilitate stakeholder walkthroughs, process demonstrations, and requirement sign-offs.
• Support change management activities, end-user training, and preparation of business documentation.
• Monitor project activities, prioritize business requirements, and coordinate with cross-functional teams to ensure timely delivery.
• Maintain regular communication with global stakeholders and provide updates on requirements, issues, and project progress.

Required Skills and Qualifications:

• Bachelor's or Master's degree in Engineering or a related discipline.
• 8+ years of experience in Business Analysis, business process management, or enterprise transformation projects.
• Strong experience in requirement gathering, business process analysis, documentation, and stakeholder management.
• Good understanding of manufacturing, production planning, and quality management processes.
• Working knowledge of SAP ERP, particularly SAP Production Planning (PP) and Quality Management (QM).
• Understanding of MRP, production orders, capacity planning, shop-floor operations, inspection planning, and quality management workflows.
• Experience working with SAP ECC and SAP S/4HANA environments.
• Ability to conduct Fit-Gap Analysis, process mapping, impact assessments, and requirement validation.
• Experience preparing BRDs, FRDs, process flows, user stories, and test scenarios.
• Understanding of business integration requirements across SAP modules such as MM, SD, EWM, and PM.
• Experience supporting UAT, data validation, defect management, and business process improvements.
• Excellent communication, analytical, documentation, and presentation skills.
• Ability to work independently and collaborate with global business and technology teams.

Good to Have:

• Experience in SAP S/4HANA transformation or migration projects.
• Exposure to manufacturing, industrial products, consumer products, or automotive industries.
• Understanding of SAP Digital Manufacturing, MES integrations, and shop-floor systems.
• Knowledge of EDI/API-based integrations.
• Experience in global business transformation initiatives.

Ideal Candidate:

• The ideal candidate should be a business-focused professional who understands manufacturing operations and can effectively bridge the gap between business stakeholders and technology teams.
• Strong requirement analysis, process improvement, stakeholder coordination, and business communication skills are essential for this role.