Security Manager

Job description / Role

Company description

As the security manager for the pre-opening phase of Tivoli Muscat, you will be responsible for developing and implementing safety and security protocols to safeguard guests, staff, and property. You will lead all security-related planning and execution as the hotel transitions from construction to operational readiness, ensuring full compliance with Omani regulations and Tivoli brand standards.

Job description

Key responsibilities:

Pre-opening phase:

• Develop the full security and safety operational plan for the hotels opening.
• Liaise with local authorities (Royal Oman Police, Civil Defence, Ministry of Tourism) to ensure all regulatory requirements are met.
• Design and implement emergency response procedures, fire drills, and evacuation plans.
• Oversee installation and setup of security systems (CCTV, access control, alarms).
• Recruit, train, and manage the security team in preparation for the hotel opening.
• Assist in the development of departmental SOPs and training materials.
• Collaborate with contractors and project teams to ensure site safety during pre-opening.

Operational phase (post-opening):

• Monitor and ensure the safety and security of guests, employees, and hotel assets.
• Conduct risk assessments and implement proactive strategies to mitigate threats.
• Ensure compliance with internal policies and local law enforcement regulations.
• Coordinate security coverage for VIP visits, events, and high-profile guests.
• Manage incident reports, investigations, and follow-up actions.
• Maintain close coordination with local emergency services and government agencies.
• Conduct regular audits and training sessions to ensure preparedness.

Qualifications

• Nationality: Omani (as per localization requirements)
• Proven experience (5+ years) in hotel security management or related field, preferably in a pre-opening or international hotel environment.
• Strong understanding of local Omani security laws and regulations.
• Excellent leadership, organizational, and crisis management skills.
• Ability to work under pressure and make quick, informed decisions.
• Strong communication skills in both Arabic and English.
• Certified in first aid, fire safety, and emergency response (preferred).

Additional information

• Competitive salary and benefits package in line with Omani labor law.
• Career development opportunities within Tivoli and Minor Hotels group.
• Exposure to international hospitality operations and standards.

Job Function: Police, military & security services

Company Industry: Travel, Hotel & Tourism