Business Development Executive IT Sales

Role & responsibilities

Key Responsibilities

• Identify and develop new business opportunities across SMEs, mid-market and enterprise accounts, specifically within the Mumbai market.
• Build and maintain relationships with C-suite executives, CIOs, CTOs, IT Heads, Operations Heads, Customer Experience Heads and Call Centre Heads.
• Leverage existing industry connections and professional networks to generate qualified business opportunities.
• Conduct client meetings, discovery sessions and in-person visits to understand business challenges and customer requirements.
• Deliver product presentations and demonstrations of canstring.ai call centre automation and analytics solutions.
• Understand customer workflows, call centre operations and business challenges to position relevant solutions.
• Work closely with the presales and technical teams to develop suitable solution proposals and presentations.
• Drive prospect engagement through LinkedIn, email, telephone outreach, networking and direct client interactions.
• Schedule and conduct meetings with key decision-makers and maintain a healthy sales pipeline.
• Follow up with prospects, manage sales opportunities and drive them towards successful business conversion.
• Coordinate with internal teams for POCs, technical discussions, proposals and commercial negotiations.
• Maintain accurate records of prospect interactions, meetings, follow-ups and sales pipeline activities.
• Track market developments, competitor offerings and emerging business opportunities.

Preferred candidate profile

• Bachelor's degree in Business, Marketing, Engineering, IT or a related field.
• 2Years to 5 years of experience in B2B sales, business development or enterprise sales, preferably in the IT / SaaS / Technology industry.
• Prior experience in handling C-suite executives and senior IT decision-makers is strongly preferred.
• Good understanding of IT solutions, SaaS products, enterprise technology or software sales.
• Experience in conducting product demonstrations, client presentations and business meetings.
• Strong networking, prospecting, negotiation and relationship-building skills.
• Ability to independently identify prospects, initiate conversations and generate new business opportunities.
• Excellent verbal and written communication skills in English and Hindi. Marathi will be an added advantage.
• Must be comfortable with field visits, client meetings and travelling across Mumbai whenever required.
• Self-driven, target-oriented and capable of working in a growing sales environment.

Preferred Candidate Profile

• Candidates currently based in Mumbai or having strong professional connections within the Mumbai business market.
• Candidates with existing relationships across IT, BFSI, NBFC, Insurance, Wealth Management and other enterprise sectors.
• Prior experience selling IT services, SaaS platforms, automation solutions, CRM, contact centre solutions or enterprise software will be an advantage.
• Someone who is confident in independently managing conversations with senior management and business leaders.