Job Description
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Job Description
Customer-first mindset with a sense of urgency
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making
Customer Satisfaction & Experience
Team Leadership & Development
MIS, Reporting & Analytics
Process & System Improvements
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making
Required Candidate profile
Centralized Call Centre ManagementLooking to get Placed? Try our Placement Guarantee Plan
Customer Satisfaction & Experience
Team Leadership & Development
MIS, Reporting & Analytics
Process & System Improvements
Skills
Escalation ManagementCall Center ManagementCustomer SatisfactionCustomer Service ManagementComplaint HandlingTeamTeam LeadingHandlingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
02 May 26, 04:41 PM IST
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