Customer Care Manager (Team Lead)- Female Only

Mindstech

Operations Maintenance & Support

85+ Applicants

Posted: 3 months ago

8-13 years

Gurugram(MG Road)

work from office

Posted: 3 months ago

Applicants: 85+

Job Description

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Job Description

Exp in customer support/call centre management
Exp in managing centralised customer care operations
Ability to manage pressure and handle high call volumes

Hands-on experience with CRMs, ticketing tools, and call monitoring systems

Required Candidate profile

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Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making

Skills

Customer SupportData AnalysisCustomer SatisfactionCentralized Call Centre ManagementMIS ReportingDataCenter ManagementTeam

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Important dates & deadlines?

Application Deadline

02 May 26, 04:41 PM IST

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