Posted: 8 months ago
Posted: 8 months ago
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Job Description
Exp in customer support/call centre management
Exp in managing centralised customer care operations
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making
Exp in managing centralised customer care operations
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Required Candidate profile
Ability to manage pressure and handle high call volumesHands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making
Skills
Customer SupportData AnalysisCustomer SatisfactionCentralized Call Centre ManagementMIS ReportingDataCenter ManagementTeamIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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