Opening For Patient Relations Officer @MIOT International ,chennai

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-5 years
Chennai(Manapakkam)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Key Responsibilities


  • Welcome and assist patients with courtesy and compassion from entry to exit.
  • Coordinate with doctors, nurses, and support teams (Admission, Billing, Pharmacy, Housekeeping, etc.) for smooth OPD/IPD services.
  • Handle patient queries, calls, and communication between patients and medical staff.
  • Guide patients on hospital protocols, facilities, rights & responsibilities.
  • Support in admission, discharge, billing, and documentation (MLC, LAMA, incident reports).
  • Track patient details, collect feedback, and support quality improvement programs.
  • Manage floor operations, patient flow, and respond to emergencies as per hospital policy.

Candidate Profile


  • Any graduate (Life Sciences/Hospital Admin preferred).
  • 2-5 years experience; hospital/healthcare/front office preferred, fresher's welcome.
  • Good communication in English & Tamil.
  • Patient-friendly, empathetic, and courteous.
  • Basic computer knowledge & ability to coordinate with teams.
  • Professional, proactive, and able to handle pressure.
  • Preferably Male Only.
  • Willing to work in Rotational Shifts
  • Candidate should be from in and around Chennai only.
  • Vacancy: Emergency Department, Master health check up Department ( Must know to speak Hindi)
  • Immediate Joiners are Preferable .

Interested and suitable candidates can forward their resume in whatsapp number ( 7299068984)

Skills

Communication SkillsHospital AdministrationPatient CounsellingHospitalPatient RelationsPatient CareHospitalityOPDOperations

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About Company

Padmashri Prof. Dr. P. V. A. Mohandas started the Madras Institute of Orthopaedics and Traumatology (M.I.O.T) on 12 February, 1999, as a 70-bed hospital, with full-time doctors, focussed primarily on Orthopaedics and Trauma Care. It was soon apparent that some of the trauma patients, often brought there in a critical condition, came with pre-existing conditions involving the heart, kidneys, etc. In order to stabilise and deliver complete end-to-end care to these patients, these pre existing conditions had to be managed along with providing trauma care. In other cases, patients were brought in with injuries to their organs. Treating such conditions called for the expertise of specialists. Given the nature of trauma care, it was important to have full-time specialists so that the right care could be delivered on time. Thus MIOT Hospitals / International came to be.With the addition of more specialities to address key health areas, and investment in the latest medical technology and the best talent, we are, today, able to deliver collaborative, multi-speciality care.
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