Walk-in || Operations Executive

Role & responsibilities

1. To check all the previous shift MLC cases and verify whether the information given to police station concerned.
2. To check mortuary for any death / To handover the body to the police or to the attendants.
3. To list out the sensitive/high alert patients and to interact with them, make them understand the seriousness of the issues.
4. To monitor high risk, high payment due patients and ensure the information given to the patients and follow them up for the payment.
5. To list out the surgery patients-Theatre wise and ensure smooth transfer in / transfer out of the patients without any delay in the service.
6. To check the list of all admissions & discharges.

Preferred candidate profile

• Any graduate or postgraduate qualification; Hospital Management or Healthcare Administration preferred.
• 25 years of experience in hospital operations, patient coordination, hospital administration or patient relations.
• Prior experience in handling MLC cases, police coordination and medico-legal documentation will be an added advantage.
• Good knowledge of hospital admission, discharge, surgery and patient transfer procedures.
• Ability to handle sensitive and high-alert patients with professionalism, empathy and confidence.
• Preferable - Male candidate only