Sales Development Representative

Company Description Mirats Insights is a technology-driven market research and insights company that helps organizations understand consumers, customer experiences, markets, and real-world behavior. The company combines primary research, data collection, field intelligence, benchmarking, analytics, and proprietary technology to deliver fast, accurate, and clear insights. Its work covers consumer and B2B research, customer experience, mystery shopping, retail audits, brand tracking, and custom research across multiple sectors including Consumer Goods, Beauty & Personal Care, Automotive, Retail, Healthcare, Technology, and Financial Services. Powered by a growing team of 60+ professionals, Mirats Insights aims to be a globally trusted source of benchmarking data and actionable insights, guided by a culture of curiosity, speed, and precision.

Role Description This is a full-time, on-site Sales Development Representative role based in Mumbai. The Sales Development Representative will identify and qualify leads, conduct outbound calls and emails, and nurture prospective clients through the early stages of the sales cycle. The role includes researching target markets, maintaining accurate records in CRM tools, and scheduling meetings or demos for the sales team. The individual will collaborate closely with business development and marketing teams to refine messaging, follow up on campaigns, and contribute to pipeline growth. Regular responsibilities also include meeting activity and conversion targets, providing feedback on market trends, and representing Mirats Insights solutions in a clear and professional manner.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience identifying, qualifying, and nurturing prospects.
• Demonstrated Sales and Business Development capabilities, including building relationships and supporting revenue growth.
• Excellent Communication skills, both written and verbal, with the ability to present solutions clearly to diverse stakeholders.
• Comfort working with CRM systems, sales productivity tools, and basic data analysis to track activities and outcomes.
• Prior experience in market research, SaaS, or B2B services is an advantage.
• Ability to work on-site in Mumbai, manage time effectively, and meet performance targets in a fast-paced environment.
• Bachelors degree in Business, Marketing, or a related field, or equivalent practical experience.