Information Technology Help Desk

Mizuho Global Services India Pvt. Ltd.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Whats in it for you

• o Immense exposure and learning
• o Excellent career growth
• o Company of highly passionate leaders and mentors
• o Ability to build things from scratch

Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

for IT Management

ROLE – L1 Help Desk (Third Party Payroll)

Job Heading

We are looking for a passionate individual, having computer science/IT UG/PG background, having 4 – 8 years of work experience and expertise in L1 helpdesk, Azure, intune, zScalar, Active Directory management, unlocking, application support, password reset, Azure Certifications is a plus.

Other Roles and Responsibilities

• MCSE, CCNA, or similar certifications desirable.
• Expertise in helpdesk, Active Directory management, unlocking applications.
• Hand on experience in application support, password reset.
• Microsoft Windows Server & AD (Active Directory) troubleshoot, maintain and administer
• VMware troubleshooting and administration
• Managing the DR environments and taking part in DR test exercises
• Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures
• Ability to demonstrate experience of AD (Active Directory, ADFS, Group Policy management, etc.)
• Customer-centric career experience and excellent Time management skills.
• Ability to work within customer focused team
• Excellent communication skills
• Take ownership of customer issues reported and see problems through to resolution.
• Troubleshoot and resolve issues through sharing best practices and direct resolution.
• Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.
• Should be flexible to work in an operational environment, rotational shifts and on-call schedule.
• Other general responsibilities as instructed by management.

Interested candidates can share their updated resume on [HIDDEN TEXT] along with the below details.

• Current CTC (Fixed + Variable) :
• Expected CTC :
• Experience :
• Notice period :
• Comfortable with 3rd party payroll
• Any offer in hand
• Residential location Specify locality -

Note : Immediate / early joiners are encouraged to apply.

Thanks!