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Job Description
- QA Team Leader Customer Care
- Company: Mobile Programming India Pvt Ltd
- Job Location: Panchkula, Haryana, India
- Employment Type: Full-time
- Experience Required: 3+ years
- QA Team Leader Customer Care
- Location: Panchkula
- Work Mode: Work from Office
- Shift: Night Shift
- Experience: 3+ Years in Team Handling
- We are hiring an experienced QA Team Leader for our Customer Care process.
- Requirements:
- Minimum 3+ years of proven team handling experience as a QA Team Leader.
- Experience managing a team of 3040 Quality Analysts.
- Strong hands-on experience with Google Sheets for reporting, data tracking, and quality analysis.
- Expertise in quality audits, feedback, calibration, and performance improvement.
- Customer Care/International BPO experience is mandatory.
- Excellent leadership, communication, and analytical skills.
- Job Type: Full-time
- Application Question(s):
- are you an immediate joiner
- Currently working or not
- Have experience google sheets
- Current CTCExpected CTC
- Education:
- Bachelor's (Preferred)
- Work Location: In person .
Skills
FeedbackPerformance ImprovementCalibrationCommunicationAnalytical SkillsQuality AuditsLeadershipTeam HandlingGoogle SheetsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Mobile Programming LLC is an industry leader in digital transformation and mobile app development, delivering innovative solutions across various sectors including healthcare, finance, and retail. With a focus on leveraging cutting-edge technologies such as AI, IoT, and cloud computing, Mobile Programming drives business efficiency and enhances user engagement through customized software applications. Mobile Programming careers offer a thriving environment for tech professionals to develop their skills in a company that champions creativity and technological advancement. Join Mobile Programming to be part of a team that is dedicated to redefining the digital landscape and pioneering solutions that shape the future.
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