Associate Product Manager- NPCI Stack Products

Broad Responsibilities:

To work closely with engineering, sales, marketing, and operations to support the development, execution, and optimization of our product initiatives. This role bridges strategy and execution to deliver innovative and market-leading solutions. The role requires a deep understanding of the payments ecosystem, a customer-centric approach, and a strong ability to translate business needs into technical requirements.

The ideal candidate combines analytical thinking, strong coordination skills, and a deep understanding of customer needs to drive product success.

Key Result Area / The success of the role:

• Assist in defining product vision, strategy, and roadmap
• Gather and document business and product requirements (PRDs, BRDs, user stories)
• Conduct market research and competitor analysis
• Work closely with Engineering, Design, Marketing, Sales, and Customer Support teams
• Support sprint planning, backlog grooming, and release planning
• Monitor product performance metrics and recommend improvements
• Analyse customer feedback and identify enhancement opportunities
• Ensure timely delivery of product features and enhancements
• Support go-to-market planning and product launches

Key Accountabilities:

Product Strategy & Roadmap

Product Development & Delivery

Merchant & Partner Integration

Compliance & Risk Management

Stakeholder Engagement

Preferred candidate profile

• 1-3 years Product Management experience in Digitals Payments, API Banking, or NPCI Products.

In-depth knowledge of:

• Banking transactions and workflows.
• UPI Messages and transaction flow
• Chargeback lifecycle management.
• Reconciliation and GL accounting.
• Risks of manual processes and automation opportunities.

Technical & Regulatory

• Strong understanding of UPI, API integration, merchant acquiring platforms.
• Familiarity with NPCI circulars, RBI compliance, and audit requirements.