Technical Support Engineer (L2)

Department Icon Operations Maintenance & Support
Posted: 1 year ago
2-6 years
Maharashtra
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a Technical Support Engineer at our company, your role involves being responsible for the overall operation of a unit providing application management services to our clients. Your key responsibilities will include:

    • Providing bug analysis, troubleshooting, and resolving problems efficiently.
    • Building SQL queries for data analysis and generating reports for clients.
    • Ensuring the quality of data and taking remedial actions when necessary.
    • Proactively proposing improvements to enhance team effectiveness and efficiency.
    • Capitalizing on recurring issues and sharing insights into the knowledge base.
    • Demonstrating enthusiasm and willingness to progress within a functional environment.
    • Participating in conference calls with clients to address their queries and concerns.

    Qualifications Required:

    • 2-4 years of experience in SQL, PL-SQL, Oracle, and SQL Queries.
    • Domain knowledge in Banking preferred.
    • In addition to the job responsibilities and qualifications, the company also offers benefits such as health insurance and Provident Fund to its employees.
    • Please note that the work location is in person.
    • Kindly respond to the following application questions:
    • Are you from Mumbai (Western Line)
    • Are you experienced in the Banking Domain
    • Rate your proficiency in writing SQL Queries on a scale of 1-10.

    We look forward to welcoming a proactive and skilled Technical Support Engineer to our team in Mumbai.,

Skills

Technical SupportSupport EngineerSQL QueriesSQLOraclePLSQL

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