Service Coordinator( Female Only)

Dear Candidate,

We are looking for a female Service coordinator for Ambattur location and find the JD below

• Receive, log, and assign customer service requests to field service engineers.
• Coordinate service schedules and monitor engineer availability.
• Follow up with customers regarding service status and collect feedback after service completion.
• Prepare service quotations, work orders, and service reports.
• Maintain accurate records of service calls, AMC contracts, warranty details, and customer information.
• Generate daily, weekly, and monthly service performance reports.
• Coordinate with the sales and technical support teams for installation and after-sales activities.
• Ensure proper documentation of all service activities in the CRM/ERP system.

Preferred Skills:

• Strong communication and customer handling skills
• Good knowledge of MS Office (Excel, Word, Outlook).
• Experience working with CRM/ERP software is an added advantage

Location- Patravakkam, Ambattur, Chennai.

Salary- 18K to 20K( depend on interview performance)

Gender- Female only

Languages known- English, Tamil, Hindi (must)

( Additional language is a plus)

Website- www.monotech.in