Customer Relations & Luxury Sales Executive

Company Description

Mookuthi, established in Chennai, Tamil Nadu, in February 2018, is a brand that celebrates South Indian heritage and craftsmanship through nose ornaments. Nose ornaments, or Mookuthi in Tamil, hold significant cultural and historical value, which Mookuthi incorporates into its distinct product offerings. Mookuthi is more than a brand; its a lifestyle statement embraced by a global community that values tradition and contemporary elegance in jewelry.

Role Description

This is a full-time role for Consumer Relations & Luxury Sales at Mookuthi. The role involves managing consumer relations, communicating with customers, providing excellent customer service, driving sales, and conducting training sessions. While the role is primarily located in Chennai, you will be required to also travel to meet them.

What we look for

• You love people - you are empathetic, love listening to them, naturally curious, comforting; & people love you too!
• You have a nose piercing - you cant preach if you visually dont practice, at least in this department.
  
• You are assertive, calm & confident.
• You have an excellent communication skill - which also means, you are articulate.
• You are organised and enjoy long term learning.
• You love travelling - we travel across the country to meet consumers.
• You enjoy working in a team & help your team members
• You can learn & train people.
• You have an inherent sense of style, akin to Mookuthi.
• You are self motivated & thrive in a startup environment.
• You are always ready.
• You are great at texting, emailing & on the phone.
• You can help consumers over a video call & sell too!

Qualifications

• Consumer Relations and Customer Service skills
• Strong Communication skills
• A bit of Sales experience is a plus! (but we dont sell, we only show them how to fall in love with our work.)
• Ability to work independently and collaboratively
• Knowledge of luxury sales and jewelry industry is a plus
• Bachelors degree in Marketing, Business, Fashion or related field