Director - Business Operations (Wealth Management)

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firms employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
The Wealth Management CAO (Chief Administrative Office) within Wealth Management (WM) was established to provide oversight of all business operations / financials across the WM segment. The CAO team implements governance and reports on operational procedures that help the segment operate more efficiently and effectively, which includes expenses, resource and work force strategy, talent, location strategy and others.
Responsibilities
Primary Responsibilities
As a member of the office of the WM CAO, this individual will focus on projects supporting work force strategy and governance, managing the downstream impacts for the Wealth Management Segment. These include HR and recruiting, real estate and location strategy, Vendor Management, etc., and the financial tracking of expenses against budget and resource management (both contingents and employees).

• This role will involve engagement at all levels in the Wealth Management segment including the senior leadership of each unit as well as their designated COOs.
  

Key responsibilities will include but will not be limited to the following:

• Partner with Sourcing, Finance, Divisional COO and others to drive, meet, and track Professional Services targets / savings levers and drive savings.
• Coordinate and manage Firmwide financial governance processes for WM engagements $1M +, through the Non-Comp Consulting governance process.
• Own and drive WM CAOs Online Communication Hub for information sharing by creating/maintaining WM CAO Jive site (future central landing page for all WM CAO published dashboards and reports)
• 
  Facilitate Work from office (WFO) Reporting by enhancing automation, accessibility, and accuracy to provide leadership actionable insights related to compliance with Wealth Management WFO Expectations trends.
• Help launch and maintain Consulting and Temp Tableau dashboards and own periodical refresh and maintenance.
• Implement governance that makes economic sense on additional influenceable expenses in a phased manner, while we expand research, transparency and reporting
• Support for annual Budget process, Coordinate/perform entitlements review / updates; build out folders and reconcile submissions, etc.,
  

Skills Required

• Experience in business administration, including consultant and employee onboarding, and vendor management.
• Experience in financials and budget management for large and complex organizations with proven ability to track expenses against budget
• Proven experience in developing partnerships and successfully coordinating across various functions, partners and stakeholders, globally
• Ability to formulate alternatives, identify recommended course of action and make appropriate decisions in a range of high impact situations
• Independent self-starter who can manage multiple activities to aggressive deadlines
• Strong Excel skills for data analysis and to prepare meaningful reports/summaries from large data sets

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  Get Hired
• Strong written and verbal communications skills, ability to interact at all levels of the organization and tailor messages appropriately
• Strong presentation skills, including ability to create polished PowerPoint presentations for various levels of management
• Ability to develop in Dataiku or similar data science tools, use of Tableau or data visualization skill an added plus
  

Qualifications

• BS/BA degree required
• A minimum of 6-10 years of professional experience in a wide range of business management activities including finance, technology, operations, product & project management, and HR
• Professional experience in the financial services industry, Wealth Management, FinTech, or management consulting a plus
  

What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do whats best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.