Mount Bell Global - NetSuite Delivery Manager - ERP Transformation & Enterprise Applications

About the Role :

We are seeking an experienced NetSuite Delivery Manager to lead enterprise-wide NetSuite ERP implementations, digital transformation programs, managed services engagements, and ERP modernization initiatives.

The ideal candidate will be responsible for end-to-end delivery ownership, client success, solution governance, financial management, and team leadership across NetSuite ERP landscapes.

This role requires expertise in NetSuite Financials, Supply Chain, CRM, Professional Services Automation (PSA), SuiteCloud, Integrations, AI-enabled automation, and enterprise application ecosystems.

The successful candidate will drive strategic ERP transformation while ensuring successful project delivery, operational excellence, and measurable business outcomes.

Key Responsibilities :

1. ERP Delivery Leadership :

• Lead end-to-end NetSuite implementation, rollout, upgrade, optimization, and support engagements.
• Manage multiple concurrent NetSuite projects and programs.
• Drive ERP transformation initiatives across finance, operations, procurement, sales, and professional services functions.
• Ensure projects are delivered on time, within budget, and aligned to business objectives.
• Establish governance frameworks and delivery methodologies.
• Manage risks, issues, dependencies, and escalations.
• Oversee go-live, hypercare, and stabilization activities.

2. NetSuite Practice Management :

• Build and scale NetSuite delivery capabilities.
• Define delivery standards, implementation accelerators, and best practices.
• Establish reusable solution frameworks.
• Drive delivery maturity and operational excellence.
• Manage implementation partners and third-party vendors.

3. Client & Stakeholder Management :

• Serve as executive point of contact for customers.
• Partner with CFOs, CIOs, Controllers, Finance Directors, and Operations Leaders.
• Conduct steering committee meetings and executive reviews.
• Build trusted advisor relationships with client leadership teams.
• Drive customer satisfaction and long-term account growth.

4. NetSuite Solution Oversight :

Financial Management :

• General Ledger
• Accounts Payable
• Accounts Receivable
• Fixed Assets
• Revenue Recognition
• Cash Management
• Budgeting & Forecasting
• Financial Consolidation

Supply Chain & Operations :

• Inventory Management
• Procurement
• Warehouse Management
• Order Management
• Demand Planning

Customer & Revenue :

• NetSuite CRM
• Lead-to-Cash
• Subscription Billing
• Revenue Operations

Professional Services :

• Professional Services Automation (PSA)
• Project Accounting
• Resource Management
• Time & Expense Management

5. NetSuite Technical Leadership :

SuiteCloud Platform :

• SuiteScript
• SuiteFlow
• SuiteAnalytics
• SuiteTalk APIs
• Custom Records
• Dashboards and KPIs

Integrations :

• Boomi
• Celigo
• MuleSoft
• Workato
• Salesforce
• SAP

Data Migration :

• Legacy ERP Migration
• Master Data Governance
• Data Quality Frameworks
• Data Conversion Strategy

6. Team Leadership :

• Lead global delivery teams.
• Manage Project Managers, Solution Architects, Functional Consultants, Developers, and Support Teams.
• Drive capability development and succession planning.
• Mentor future delivery leaders.
• Build high-performance teams.

Required Qualifications :

1. Education :

• Bachelor's Degree in Engineering, Computer Science, Information Systems, Finance, or related discipline.
• MBA preferred.

2. Experience :

• 12 to 20 years of ERP consulting and delivery experience.
• 8+ years managing NetSuite programs and enterprise ERP projects.
• Proven experience leading global implementation teams.
• Experience managing large-scale ERP transformation programs.

3. Preferred Certifications :

• NetSuite ERP Consultant Certification
• NetSuite Administrator Certification
• NetSuite SuiteFoundation Certification
• PMP