Academy Manager

About Us

We are a soon-to-launch educational academy focused on delivering outcome-oriented, real-world learning. Our mission is to help learners gain industry-ready skills through engaging, practical courses. As the Academy Operations Manager, you will build and run the core operations of our academy. This role is essential in building a strong foundation for a high-quality, impactful learning environment.

You will start by researching certification frameworks to ensure our programs meet the right standards and align with industry needs. Based on this, youll design structured and engaging learner journeys that guide students from enrollment to completion with clarity and support.

A key part of your job will also involve onboarding and managing instructors making sure they are well-prepared, aligned with our goals, and equipped to deliver excellent learning experiences.

This role blends strategic thinking, operational execution, and cross-functional leadership, ideal for someone who thrives in early-stage environments and wants to play a pivotal role in shaping the future of education.

Job Title: Academy Operations Manager

Location: Kinfra, Techno Industrial Park Kakkanchery, Near Calicut Universiry

Experience: 37 years

Key Responsibilities

Setup & Strategy (Initial Phase)

• Research national and international certification or accreditation options
• Define operational processes for student onboarding, course delivery, and support
• Select and implement the Learning Management System (LMS)
• Create SOPs for course lifecycle, faculty management, and student experience
• Collaborate with the management on course packaging, pricing, and launch readiness

Academy Operations (Ongoing Phase)

• Oversee day-to-day academy operations post-launch
• Manage the team for student onboarding, support, and communications
• Coordinate course calendars, sessions, assessments, and certificates
• Track learner progress, engagement, and completion rates

Faculty & Instructor Management

• Identify, recruit or coordinate, and onboard qualified instructors or mentors
• Oversee faculty schedules, performance, and quality of delivery

Learner Success & Support

• Build a strong learner support system for pre- and post-course queries
• Monitor and improve student satisfaction and learning outcomes

Metrics & Reporting

• Maintain dashboards for enrolment, course performance, and student success
• Report weekly/monthly metrics to leadership

Requirements

• 37 years of experience in EdTech, coaching institutes, or educational program setup/operations
• Demonstrated experience managing educational programs or operations
• Strong project management and organizational skills
• Excellent communication and stakeholder management abilities
• Self-starter and building mindset with the ability to work independently and figure things out

Bonus (Preferred, Not Mandatory)

• Exposure to certification frameworks (e.g., NSDC, Coursera, Skill India, etc.)

What We Offer

• Opportunity to build something meaningful from scratch
• Autonomy and ownership over critical parts of the business
• A mission-driven environment with the chance to make real impact
• Competitive compensation based on experience