BPO Telecaller

We are seeking enthusiastic and motivated individuals for the role of BPO Telecaller in West Bengal, specifically in Kolkata, Howrah, and Hooghly. This position is ideal for freshers looking to start their career in the dynamic field of business process outsourcing. As a Telecaller, you will be responsible for engaging with customers over the phone, promoting our services, and assisting them with their inquiries.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote our products and services.
• Provide information to customers regarding our offerings and address their queries effectively.
• Maintain accurate records of customer interactions and update the database accordingly.
• Collaborate with team members to achieve sales targets and improve customer satisfaction.
• Follow up with leads and ensure timely communication to enhance customer engagement.

Required Skills:

• Strong communication skills in Bengali and English.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic knowledge of telemarketing and customer service principles.
• Proficiency in using computers and handling customer databases.
• A positive attitude and willingness to learn.

This is a fantastic opportunity for freshers to gain valuable experience in the BPO sector while earning a competitive salary. If you are passionate about customer service and sales, we encourage you to apply and join our team!