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Customer Service Executive - Relationship Manager
Operations Maintenance & Support
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- As a Customer Service Representative, your main responsibility will be to handle customer inquiries efficiently and professionally through various channels such as phone, email, or chat. You will need to resolve complaints in a timely manner and provide customers with accurate product/service information and support.
Maintaining detailed and accurate records of customer interactions will be a crucial part of your role. Additionally, you will collaborate with internal teams to enhance service quality and improve the overall customer experience. Your contribution in providing information about products, services, and company policies will be essential for ensuring customer satisfaction.
This is a full-time position that requires a minimum educational qualification of Higher Secondary (12th Pass). The work location for this role will be in person, where you will have the opportunity to directly engage with customers and make a positive impact on their experience with the company.,
Skills
Customer SatisfactionCustomer ServiceCommunicationCustomer ServiceProblem SolvingTeam CollaborationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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