Muthoottu Mini - Recovery Manager - Microfinance

• About Us:
• Muthoottu Mini Financiers Ltd., one of India's leading NBFCs with decades of trusted service in financial solutions, is expanding its Microfinance Division.
• We are looking for a dynamic and result-oriented Recovery Manager to lead and manage recovery and collection activities across the assigned region.
• Key Responsibilities:

• Manage recovery operations for microfinance loans and ensure achievement of collection and recovery targets.
• Monitor overdue accounts, identify default cases, and implement effective recovery strategies.
• Coordinate with field officers and branch staff to ensure timely follow-ups and recoveries.
• Handle soft and hard collections while maintaining a customer-centric approach.
• Conduct field visits, meet customers, and resolve repayment issues on-ground.
• Track and analyze delinquency reports, prepare MIS, and share periodic updates with senior management.
• Liaise with legal and collection agencies for escalation and recovery of chronic default accounts.
• Train and motivate recovery/collection teams to enhance performance and compliance.
• Ensure adherence to company policies, regulatory norms, and ethical collection practices.

• Desired Candidate Profile:
• Experience: 3-8 years in recovery/collections within Microfinance sector.
• Qualification: Graduate / Postgraduate in any discipline.
• Skills Required:

• Strong leadership and team-handling skills
• Good communication and negotiation ability
• Proficiency in field recovery, portfolio analysis, and MIS reporting
• Familiar with local geography and customer behavior
• Preference: Candidates with experience in the Ernakulam region or nearby districts.

Compensation & Benefits:

• Competitive salary with performance-based incentives.
• Travel allowance and other statutory benefits as per company norms.
• Career growth opportunities in a reputed NBFC