Sales & Service Head - Construction Equipment
Business Development / Sales
147+ Applicants
Posted: 7 months ago
8-12 years
Bhubaneswar
Work from Office
Posted: 7 months ago
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Applicants: 147+
Job Description
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Job Description
- As the Sales & Service Head for the Ahmedabad region, you will be responsible for leading the sales and service vertical for four tyre brands - Mahindra, Fiori, CP, and BKT, with a specific focus on clients in the construction industry. Reporting to senior leadership, your main objectives will be to drive growth, channel performance, and service excellence across these brands.
**Key Responsibilities:**
- Develop and execute a regional sales strategy for Mahindra, Fiori, CP, and BKT tyre portfolios.
- Establish and manage relationships with dealers, OEMs, and end-users in the construction and heavy equipment sectors.
- Track, forecast, and drive sales volume and market share across all four brands.
- Analyze competitor activities and define effective go-to-market strategies.
- Oversee the service network and delivery infrastructure for all brands.
- Implement standardized service processes and systems across dealerships.
- Set and monitor dealer performance, CSAT, and service quality targets.
- Lead trainings for service mechanics and channel partners, ensuring consistent technical and customer experience standards.
- Optimize the sales of spare parts and services to enhance channel profitability.
- Build secondary sales/service networks in untapped sub-territories.
- Partner with dealer teams to improve capacity planning and operational efficiency.
- Coordinate dealer audits, performance reviews, and drive innovation in service and sales processes.
- Mentor and develop a high-performing team of sales and service professionals.
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- Foster a customer-focused, data-driven, and outcomes-oriented culture.
- Collaborate closely with corporate teams - Product, Marketing, and CRM - to align strategies and feedback loops.
**Qualifications:**
- Bachelor's in Engineering (Mechanical, Automobile, Agriculture), Commerce, or related field.
- MBA or similar postgraduate degree preferred.
- Strong analytical, communication, and strategic planning skills.
In this role, you will have the opportunity to lead and scale multi-brand operations in a dynamic industrial hub. You will play a pivotal role at the intersection of sales and service, blending technical expertise with commercial leadership while building impactful relationships with leading equipment OEMs and construction players.,
Skills
SalesSales StrategyCustomer ExperienceChannel Dealer ManagementTeam LeadershipStrategic PlanningService ExcellenceSales LeadershipAnalytical SkillsCommunication SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
27 Oct 25, 01:20 PM IST
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