Deputy Sales Manager

About the Role: To develop and implement Sales & Marketing strategies to drive domestic and international business growth through export sales, market development, and customer relationship management.

Responsibilities

Sales & Business Development

• Develop and expand export business in assigned international markets.
• Identify new customers, distributors, and business opportunities to increase sales.
• Build and maintain long-term relationships with international clients.
• Prepare quotations, negotiate commercial terms, and finalize sales contracts.
• Achieve assigned sales targets and revenue objectives.

International Sales & Marketing

• Execute international sales and marketing strategies to increase market share.
• Coordinate participation in international exhibitions, trade fairs, and customer meetings.
• Conduct competitor analysis and recommend strategies for business growth.
• Monitor global market trends, pricing, customer requirements, and industry developments.

Market Research & Survey

• Conduct market surveys to identify emerging opportunities and customer preferences.
• Analyze demand, pricing trends, and competitor activities across target markets.
• Prepare market intelligence reports for management decision-making.

Export Documentation & Customs

• Prepare and verify export documentation, including Commercial Invoice, Packing List, Shipping Bill, Bill of Lading/Airway Bill, Certificate of Origin, Letter of Credit (LC) documentation & Other export-related documents
• Coordinate with freight forwarders, CHA, shipping lines, banks, and government authorities.
• Ensure compliance with customs regulations, DGFT guidelines, and international trade requirements.
• Monitor shipment schedules and resolve logistics-related issues.

SAP & MIS

• Process sales orders and export transactions through SAP.
• Generate sales reports, order status reports, and management dashboards.
• Maintain accurate customer master data and sales records in SAP.
• Coordinate with production, finance, logistics, and dispatch teams for timely order execution.

Customer Relationship Management

• Address customer inquiries and resolve issues promptly.
• Monitor customer satisfaction and ensure timely after-sales support.
• Coordinate with cross-functional teams to ensure smooth order fulfilment.

Qualifications

• MBA (Marketing/International Business or equivalent) from a recognized institution.
• Experience:
• 5–8 years of relevant experience in Sales & Marketing, preferably in the paper, manufacturing, FMCG, or export-oriented industry.
• Hands-on experience in export documentation, customs procedures, and international trade.
• Working knowledge of SAP (Sales & Distribution module preferred).

Required Skills

• Export Sales & International Marketing
• International Business Development
• Market Survey & Market Research
• Export Documentation
• Customs & Trade Compliance
• SAP (Sales & Distribution)
• Customer Relationship Management
• Commercial Negotiation
• Logistics & Supply Chain Coordination
• MS Excel, PowerPoint, and ERP Systems
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills