API Support & Integration Specialist - IT Support
IT / Software Development & Related
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Job Description
- Job Title: API Support & Integration Specialist (Female)
- Location: Sharjah
- Job Type: Full-time
- Nationality : Indian Female only (for diversity)
- Salary: 5000-6000
Job Summary:
We are seeking a highly skilled API Support & Integration Specialist to provide technical assistance, troubleshoot API issues, and ensure seamless integration of our APIs with client applications. The ideal candidate will have a strong background in RESTful and SOAP APIs, excellent problem-solving skills, and the ability to collaborate with both internal teams and external partners.
- Key Responsibilities:
- Provide technical support to developers and clients integrating our APIs.
- Troubleshoot API-related issues, including authentication, data flow, and response errors.
- Guide clients through the API integration process, offering best practices and solutions.
- Collaborate with engineering teams to identify and resolve API bugs and performance issues.
- Document API specifications, FAQs, and troubleshooting guides for internal and external use.
- Monitor API usage, identify trends, and recommend improvements for performance and security.
- Work with cross-functional teams to enhance API functionalities based on user feedback.
- Stay updated with the latest API technologies and industry standards.
Skills
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