Ecommerce & Marketplace Lead

Department Icon Operations Maintenance & Support
Posted: 3 months ago
2-4 years
Goa, Goa
Operations Maintenance & Support
work from office
Full Time

Posted: 3 months ago
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Job Description

Ecommerce & Marketplace Executive | Full-time | Goa, Panjim (Hybrid - 3 Days On-Site)

Namora is a D2C beauty brand focused on delivering salon-quality nails through next-generation nail wraps that offer a smarter, faster, and safer alternative to traditional polish and gels. Namora is growing its team and welcomes individuals who are excited to help make self-care simpler, more joyful, and more convenient.

Key Responsibilities

  • Launch, manage & optimize the brand across channels (marketplaces and quick-commerce platforms)
  • Drive end-to-end growth - listing optimization, enhanced brand content, review generation, and marketplace advertising
  • Plan and manage marketplace advertising budgets, tracking ROAS and ACOS by channel
  • Assist in day-to-day operations of our D2C website — catalog, inventory, pricing, discounts, and order processing
  • Coordinate order fulfillment and logistics — courier partners, shipment tracking, NDR follow-ups, and returns across all channels.
  • Handle order-related customer support — shipping queries, returns, and refunds
  • Track channel-level P&L — commissions, returns, ad spend, and profitability per marketplace
  • Coordinate inventory planning and order operations across channels, including marketplace-fulfilled stock
  • Monitor pricing, competitor activity, and category trends across marketplaces
  • Support offline retail partners with dispatch, invoicing, and monthly restocking
  • Build simple weekly reporting on channel performance — what is growing, what is leaking, and why
  • Contribute across ecommerce operations as the brand grows — this role is not limited to a fixed checklist

Requirements

  • Atkeast 2-3 years of hands-on experience managing marketplace seller accounts for a D2C brand — brand-side experience preferred over agency-side
  • Demonstrated results running marketplace advertising with real budgets — you should be able to speak to the ACOS/ROAS and growth of accounts you have personally managed
  • Experience launching or managing brands on beauty and fashion marketplaces or quick-commerce platforms is a strong advantage
  • Strong working proficiency in spreadsheets and comfort with unit economics
  • Understanding of marketplace operations — cataloging, inventory sync, returns, and settlement reconciliation
  • Experience in the beauty or personal care category is a strong plus
  • Detail-oriented and self-motivated — you follow through on your channels without needing daily direction
  • Comfortable in a fast-moving early-stage environment where you build, execute, and iterate hands-on
  • Based in Goa

What We Offer

  • Real responsibility for revenue channels at a fast-growing beauty brand — no layers, no waiting for approvals
  • Direct collaboration with the founder on channel strategy and growth
  • Your work showing up in real numbers, every single week
  • Hybrid work model — 3-4 days in office, 1-2 days from home
  • The opportunity to grow into full ownership of the marketplace function as the brand scales
  • Compensation: 35,000-55,000 per month, based on experience

How to Apply

Apply through this listing with your CV and a short intro letter (150-200 words) telling us: why this role, and one marketplace win you are proud of — what you did, and what the numbers looked like. Applications without an intro letter will not be considered.

Skills

Customer SupportOperationsLogisticsOrder ProcessingInventory

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