Customer Support Agent Andheri East (India)

Nandi Agencies
Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
0-4 years
Mumbai City
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026
Posted: 2 weeks ago
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Job Description

  • Customer Support Agent Andheri East (India)
  • Company: Anand Agencies
  • Job Location: Mumbai, Maharashtra, India
  • Employment Type: Full-time
  • Experience Required: 0 years (freshers eligible)
  • Salary: 2,88,000 - 3,00,000 per year
  • Client Coordination
  • Act as the primary point of contact between the company and clients for shipment clearance.
  • Address client queries and provide timely updates on the shipment process.
  • Documentation Management
  • Ensure all necessary documents are collected from customers for shipment clearance.
  • Verify the accuracy and completeness of submitted documents.
  • Follow-up & Communication
  • Proactively follow up with customers through voice calls and emails.
  • Provide explicit and concise information regarding the status of shipments.
  • Reporting & Updates
  • Update the Team Leader on the progress of customer communications and shipment status.
  • Maintain accurate records of client interactions and documentation.
  • Qualifications & RequirementsEducation
  • Graduation in any stream (Commerce, Science, Arts).
  • Skills
  • Excellent communication skills in English (verbal and written).
  • Proficiency in customer service and relationship management.
  • Ability to manage multiple clients and prioritize tasks efficiently.
  • Freshers are required/eligible.
  • Advantages
  • Health Insurance
  • Provident Fund
  • Compensation: 24,000.00 - 25,000.00 per month
  • Advantages:
  • Health insurance
  • Provident Fund
  • Education:
  • Bachelor's (Preferred)
  • Language:
  • Fluent English (Required)
  • Work Location:
  • In person .

Skills

Customer SupportWrittenPrioritize Tasks EfficientlyAbility To Manage Multiple ClientsRelationship ManagementProficiency In Customer ServiceExcellent Communication Skills In English Verbal

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