Manager - SSC Collaboration

1.Operations Management & Project Execution

• · Develop and implement standardized operating procedures to enhance process efficiency.
• · Oversee the end-to-end execution of SSC-led projects, ensuring alignment with strategic objectives.
• · Monitor compliance with project guidelines, regulatory requirements, and reporting protocols.
• · Coordinate with internal and external stakeholders to ensure timely project completion.

2. Business Analytics

• · Develop and track key performance indicators (KPIs) for SSC operations.
• · Leverage data analytics to drive insights, measure impact, and improve decision-making.
• · Prepare detailed reports, presentations, and dashboards for management review.
• · Ensure financial oversight, budgeting, and cost control for SSC initiatives.

3. Interpersonal Communication & Stakeholder Management

• · Act as a liaison between SSCs, government bodies, industry associations, and training providers.
• · Engage with stakeholders to drive collaboration, resolve conflicts, and ensure alignment with strategic goals.
• · Represent the organization at meetings, conferences, and policy discussions.
• · Maintain strong relationships with key partners to facilitate seamless execution of projects.

4. Skilling Ecosystem

• · Stay updated on national and international skilling policies, industry trends, and best practices.
• · Contribute to policy discussions and provide insights on skill development initiatives.
• · Work towards improving industry engagement and employer participation in skilling programs.

5. Management Consulting & Result Orientation

• · Provide strategic insights and recommendations for optimizing SSC functioning.
• · Identify gaps and opportunities for program improvement and sustainability.
• · Develop innovative solutions to enhance training quality, learner engagement, and employability outcomes.
• · Ensure result-oriented execution of projects, keeping impact assessment at the core