RCM AR Caller

Experience: 1-5 years

Location: Bangalore, 5 days wfo- Night shifts. Cab will be provided.

Employment Type: Full-Time

• Opening for AR Caller
• Preference: Immediate joiners
• Preferred Qualification: Any graduate

• Responsible for calling Insurance companies (in the US) on behalf of Physicians/Clinics/Hospitals and follow up on outstanding Accounts Receivables
• Should be able to convince the insurance company (payers) for payment of their outstanding claims
• Sound knowledge in U.S. Healthcare Domain (provider side) and methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Manage & develop collaterals as required
• To check with Team Manager for client updates
• Meeting all set productivity and quality targets with TAT
• Identify issues and escalate the same to the Team Manager/Manager
• Update Production logs Adherence to company policies, rules and regulations
• To follow quality processes using checklist
• Adherence to HIPAA guidelines
• Responsible for complying with all QMS and ISMS Policies and procedure
• Responsible for calling Insurance companies (in the US) on behalf of Physicians/Clinics/Hospitals and follow up on outstanding Accounts Receivables
• Should be able to convince the insurance company (payers) for payment of their outstanding claims
• Sound knowledge in U.S. Healthcare Domain (provider side) and methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Manage & develop collaterals as required
• To check with Team Manager for client updates
• Meeting all set productivity and quality targets with TAT
• Identify issues and escalate the same to the Team Manager/Manager
• Update Production logs
• Adherence to company policies, rules and regulations
• To follow quality processes using checklist
• Adherence to HIPAA guidelines
• Responsible for complying with all QMS and ISMS Policies and procedure.

Eligibility (AR/ Senior Executive AR

• 1 to 4 years of relevant experience in provider side (US based AR activities)
• Hands-on Experience in Analysis and calling Insurance companies
• Knowledge of US Healthcare Provider process of AR
• Excellent Oral and Written communication