International Telecaller (Kolkata)

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telecaller makes and receives calls to promote products, generate leads, or provide customer service. They are responsible for explaining product features, addressing inquiries, scheduling appointments, and maintaining customer records, with the primary goal of achieving sales targets, driving customer satisfaction, and increasing revenue.

Indeed Job Search IndiaIndeed Job Search India +3Key Responsibilities:Outbound Calling: Initiating calls to potential or existing customers to sell products/services, promote offers, or follow up on leads.Inbound Calling: Handling customer queries, resolving issues, and providing information professionally.Sales Target Achievement: Meeting or exceeding daily, weekly, or monthly sales and productivity targets.Record Maintenance: Updating and maintaining accurate records of conversations, customer information, and sales data in the CRM system.Product Knowledge: Staying updated on product features, benefits, and pricing to confidently explain them to customers.Feedback Collection: Gathering customer feedback to improve company products and services. BetterteamBetterteam +7Required Skills and Qualifications:Communication Skills: Excellent verbal communication and listening skills, with the ability to build rapport.Language Proficiency: Proficiency in English and local languages (e.g., Hindi) for better customer engagement.Computer Literacy: Basic computer knowledge for logging calls, managing databases, and using software tools.Education: Minimum 12th pass or equivalent; graduates are preferred in some roles.Attributes: Patience, strong persuasion skills, confidence, and the ability to handle rejection.