AI Scientist I

About Navi

At Navi, our mission is to simplify finance for a billion people, through technology-first products built at scale.

Founded in 2018 by Sachin Bansal and Ankit Agarwal, Navi has grown rapidly across Loans, UPI, Insurance, Mutual Funds and Digital Gold building products designed around speed, simplicity and customer experience.

Today, millions of customers use Navi for experiences like instant personal loans, fully digital home loan sanctions within minutes, low-cost mutual funds, instant credit lines in minutes and one of India’s fastest-growing UPI platforms.

What makes Navi different is the way we build. We move fast, solve real customer problems and give people the ownership to create meaningful impact early in their journey.

Why Explore a Career at Navi?

Where Ownership Creates Real Impact

At Navi, ownership starts early. People here are trusted to solve problems, make decisions and drive outcomes that directly shape the products and experiences used by millions of customers every day.

Where Careers Accelerate

Growth at Navi is driven by impact, not tenure. We strongly believe in promoting from within and creating opportunities for people to take on larger responsibilities as they grow. If you consistently raise the bar, you’ll find the space to grow quickly here.

Where Great Talent Builds Together

We take pride in building high talent-density teams where ambitious people learn from one another every day. Working on high-scale business and technology problems creates steep learning curves, fast execution cycles and opportunities to make visible impact throughout your journey.

About the Team

Navi’s GenAI team is transforming how AI powers financial services in India. We are embedding advanced AI that directly impacts millions of users across Lending, Payments, Insurance, and Investments. As a cross-functional team of engineers, researchers, and product leaders, we work at the intersection of cutting-edge AI and real business problems-shipping fast, learning constantly, and scaling what works.

Why You Should Join Our GenAI Team

• Engage in Cutting-Edge Innovation: Immerse yourself in pioneering Generative AI projects that are at the forefront of market innovation. Whether it be GenAI powered chatbots or GenAI based automation or any other exciting GenAI projects - our high-growth, dynamic environment offers limitless opportunities to experiment and innovate, keeping you at the cutting edge of the Generative AI landscape.
• Join a Collaborative and Forward-Thinking Team: Collaborate with a diverse group of top-tier professionals who share your zeal for AI. Our culture of continuous learning and professional growth will ensure you’re always ahead of the curve, ready to tackle the next big challenge.
• Create Real Impact: Your work at Navi won’t just be theoretical—it will have immediate, real-world implications. By working cross-functionally with various departments, you’ll design and develop AI solutions that address intricate problems and make a significant impact on our customer’s lives.
• Be a Part of the Fintech Revolution: This is more than a job; it’s a chance to be a part of something transformative, pioneering breakthroughs that shape the future of fintech. Are you ready to make your mark? Apply today and join the Navi GenAI team!

What You’ll Own

• Develop and implement Generative AI (GenAI) based solutions tailored to create business impact and enhance customer experience at Navi. This involves understanding specific business needs and creating innovative AI-driven strategies.
• Collaborate extensively with cross-functional teams, including product managers and software engineers, to conceptualize, solutionize, and deploy AI solutions. Ensure seamless integration of AI solutions into existing workflows and platforms.
• Design, test, and refine AI prompts by leveraging advanced prompt engineering techniques. This includes researching and identifying the most effective ways to frame problems and elicit accurate responses from AI systems.
• Continuously define and monitor key quality metrics (such as accuracy, relevance, and completeness) and latency metrics (such as response time and processing speed) of AI deployments. Use insights gathered to make iterative improvements to models and prompts, ensuring they meet or exceed industry benchmarks.
• Stay informed about the latest advancements in GenAI, machine learning, and related technologies, applying innovative techniques to enhance Navi's AI capabilities.

What Makes You a Great Fit

• Bachelor's or Master's degree in Engineering, Computer Science, or a closely related discipline from a recognized institution.
• Superior verbal and written communication skills are essential, enabling the creation of detailed, contextually accurate AI and solutions.
• Demonstrated ability in high-level critical thinking and problem-solving, particularly in evaluating AI-generated outputs and iterating prompts to enhance the performance and reliability of AI solutions.
• Proficiency in programming, preferably in Python.
• Exceptional analytical skills, with the ability to detect patterns, recognise biases, and ensure the generation of high-quality AI outputs.
• Bonus: An in-depth understanding of the operational principles and mechanisms behind large language models (LLMs), including experience with optimizing and customizing such models for specific business use cases.

The Navi OS

The Navi OS is our Operating System for how we work every day. Success at Navi is defined by living these core values.

• Start with the Customer
• Master the Details
• Act with Urgency
• Own the Outcome
• Build for a Decade - Not a Day
• Win as One

We hire talented individuals who already show these strengths, because those who share these values thrive at Navi and grow with the organisation.

To read more about the Navi OS, visit navi.com/our-values

Life at Navi

Life at Navi is fast-paced, ambitious and deeply collaborative. Beyond work, teams come together through sports, celebrations, offsites, music jams, team outings and many more shared experiences that make the journey exciting and memorable.

We believe people do their best work when they feel supported, through flexible leave policies, strong health and wellness benefits, free financial, legal and medical consultations, ESOPs and a workplace designed for both productivity and well-being.

Whether it’s the sports turf, gym, focus zone or nap rooms, the campus is built to make everyday work more enjoyable.

If you’d like to know more about life at Navi, our culture and employee benefits, head to our careers page: navi.com/careers/life-at-navi

If solving meaningful problems, building at scale and growing alongside ambitious teams excites you,

Navi could be the place for you.