Customer Care Representative

Work Location: Vikhroli West,Mumbai

Summary:
Coordinate certain aspects of the installation, de-installation and site survey requests associated with Global Accounts. Might include software and hardware (i.e. routers, modems, workstations, PCs, laptops, printers, etc.) for our customers or third-party customers .

Mandatory skills / Experience

• 
  Will need to be highly personable with first class communication skills.
• Graduation is mandatory.
• Highly organized.
• Must be computer-literate in all MS office applications in particular Excel.
• Must have experience in a customer service environment.
• Will need to be capable of working within very tight deadlines.
• Will need to be an effective problem solver.
• Will have good organizational skills and be able to work well both independently and within a team.

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Other skills;

05:00-14:00 IST/00:30-09:30 CET

• 08:00-17:00 IST/03:30-12:30 CET
• 14:00-23:00 IST/09:30-18:30 CET
• Rotational Week offs
• Shift would get rotate on weekly/Biweekly basis