Executive-Administration And Customer Support

Executive Administration & Customer Support

• Company: Nemko India (Test Lab) Pvt. Ltd.
• Location: Oragadam, Chennai
• Experience: 2-5 Years
• Industry: Testing, Inspection & Certification (TIC)
• Qualification: Graduate in any relevant discipline
• Language: Tamil & English Mandatory
• Reporting-Lab Manager/Assigned Manager

We are looking for a proactive and organized professional to manage office administration, facility operations, customer coordination, and test sample documentation at our Oragadam testing laboratory.

Key Responsibilities:

• Office Administration: Manage daily administrative operations, office supplies, visitor management, courier services, and general office coordination.
• Facility Management: Coordinate housekeeping, security, infrastructure maintenance, repairs, vendors, and facility-related services.
• Customer Support: Handle customer inquiries, coordinate sample submissions, communicate testing status updates, and ensure effective customer service.
• Test Sample Management: Manage sample receipt, registration, data entry, identification, labeling, tracking, storage, movement, dispatch, and record maintenance.
• Documentation & MIS: Maintain accurate sample registers, customer records, administrative documents, Excel trackers, and periodic MIS reports.
• Internal Coordination: Liaise with laboratory teams, customers, and vendors to ensure smooth operations, timely communication, and compliance with established procedures.

Required Skills & Experience

• 25 years of relevant experience in administration, facility management, customer support, or operational documentation.
• Proficiency in MS Office, particularly Excel, Word, and Outlook.
• Strong communication, coordination, documentation, and multitasking skills.
• Ability to independently manage administrative and customer-facing responsibilities.
• Experience in testing laboratories, TIC, or manufacturing environments will be preferred.
• Fluency in Tamil and English is mandatory.

Interested candidates with relevant experience are encouraged to apply with their updated resumes or share CV to nikita.singh@nemko.com