Senior Account Manager - IT Staffing - C2H

REQUIREMENT SUMMARY:

The Senior Account Manager in the ITES consulting sector will play a pivotal role in spearheading client acquisition and managing key accounts, particularly focusing on Contract-to-Hire (C2H) IT staffing solutions. This position calls for a strategic individual with the ability to drive revenue growth through effective account management and client relationship building.

Description:

• Level of experience (6 - 12 years) in account management within the IT staffing industry, focusing on C2H solutions.
• Demonstrated success in managing and growing IT staffing accounts, with a track record of achieving revenue targets.
• Exceptional communication and interpersonal skills to build and sustain strong client relationships.
• Strong analytical skills, with experience in forecasting, P&L management, and SLA compliance.
• Proven ability to lead teams and manage projects across various IT technologies.
• Experience with contract negotiations, renewals, and understanding of RFP processes.
• Ability to analyze market trends and competitor strategies to drive business growth.

Key Responsibilities:

• Manage and expand key C2H IT staffing accounts, ensuring seamless delivery and substantial revenue growth.
• Lead the client acquisition process, identifying potential clients and developing strategies to capture new business opportunities.
• Conduct regular forecasting and P&L reviews to ensure financial goals are met and client satisfaction is upheld.
• Oversee contract negotiations, closures, and renewals, ensuring favorable outcomes for both the company and clients.
• Coordinate with cross-functional teams to deliver services across multiple technologies, maintaining high standards of service delivery.
• Conduct performance reviews, handle client escalations, and ensure consistent client satisfaction and retention.
• Participate actively in RFP processes, ensuring proposals are competitive and align with client needs.
• Stay updated on industry trends and competitor strategies to inform strategic decisions and maintain a competitive edge.

Requirements:

• Bachelor's in Business Administration or Management/MBA