Key Account Management - Team Lead

KAM Team Lead - West

10-15 yrs | Mumbai – Lower Parel

• Are you passionate about understanding and giving the best to your prospects and customers
• Does discovering newer opportunities in targeted accounts excites you
• If so, this is an opportunity for you to join a high-functioning team and make your mark on our
• organisation!

What we look for

• 10–15 years of proven work experience in Key Account Management.
• 3–5 years of team management experience, with a proven track record of managing a team of at least 5 direct reports.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office, particularly MS Excel.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.

What Impact you will create

• Revenue Ownership: Have complete ownership of the sales cycle, including managing and hitting aggressive targets for both existing accounts and new business acquisitions.
• Strategic Growth: Develop a strategic business expansion plan along with management to grow company business.
• Cross-sell & Up-sell: Identify and develop cross-selling and up-selling opportunities by strengthening customer relationships and establishing trust.
• Financial Acumen: Demonstrate a solid understanding of gross margins and contract negotiation to maximize profits.
• Relationship Management: Build and maintain strong, long-lasting client relationships and establish healthy connections with CXOs.
• Solution Delivery: Provide Marketing Automation, Email marketing, Analytics, AI Personalization, and Mobility solutions to clients from different verticals.
• Customer Success: Ensure 100% customer satisfaction and maximize retention.

Why Netcore

Netcore Cloud (www.netcorecloud.com) is a leading comprehensive customer engagement platform that powers interactions between consumers and the brands they love. Headquartered in Mumbai, we have a global footprint in 20+ countries across the Americas, EMEA, and APAC. We are proud to be certified as a Great Place to Work for five consecutive years.

A career at Netcore is more than just a job — its an opportunity to shape the future. If this sounds like a place where you can thrive, we cant wait to meet you!

Whats in it for you

• Immense growth, continuous learning and connecting with the top-notch brands.
• Work with some of the most innovative brains.
• Opportunity to explore your entrepreneurial mindset.
• Open culture where your creative bug gets activated

If this sounds like a company you would like to be a part of, and a role you would thrive in, please dont hold back from applying! We need your unique perspective for our continued innovation and success!