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Job Description
Senior Key Account Manager (KAM)
Function: Sales
Location: Bengaluru, India
Work Model: In-office
Employment Type: Full-time
Experience: 6–10 years
About Netcore .ai
Netcore.ai is an AI-powered Customer Experience Platform that helps brands create personalized experiences, improve engagement, and drive growth across the customer lifecycle. Its solutions support customer data, Omni channel engagement, personalization, product experience, analytics, and AI-powered marketing.
With a strong presence across global markets, Netcore works with leading brands to help them increase customer engagement, conversions, revenue, and retention.The company is building teams that help global brands deliver customer
experiences at scale.
What Youll Do
- Build and maintain strong,long-term relationships with CXOs, senior executives, and key decision-makers.
- Develop a detailed stakeholder map for every assigned account.
- Understand customer objectives, business challenges, technology environment, and growth priorities.
- Own the complete sales cycle, from opportunity identification and discovery to negotiation and closure.
- Retain and grow existing account revenue through upselling, cross-selling, and strategic expansion.
- Identify new opportunities within existing and targeted enterprise accounts.
- Create account plans and strategic business expansion plans in collaboration with team leads.
- Present business solutions, value propositions, proposals, and commercial plans to senior stakeholders.
- Negotiate contracts and close agreements while protecting customer value and company profitability.
What Were Looking For
- 6–10 years of experience in Account Management, Key Account Management, Enterprise Sales, Sales Account Management, or a related role.
- Experience managing strategic or enterprise accounts in SaaS, Martech, AdTech, CPaaS, CRM, customer experience, or B2B technology.
- Demonstrated success in account retention, revenue growth, upselling, and cross-selling.
- Proven experience owning the complete sales cycle from opportunity identification to closure.
- Strong ability to engage, influence, present, and negotiate with CXO and C-level stakeholders.
- Experience developing account plans, business reviews, sales forecasts, and expansion strategies.
- Strong understanding of consultative selling and value-based account management.
- Strong written and verbal communication skills.
- Bachelors degree in Business Administration, Sales, Marketing, or a related discipline.
- MBA in Marketing,International Business, or a related field will be an advantage.
Learn More About Netcore
- Netcore.ai Website
- Netcore on LinkedIn
- Life at Netcore
- Netcore.ai Blog
- Customer Success
- Stories
- Agentic Marketing Platform:
- Co-Marketer
Skills
SalesCustomer ExperienceSales CycleUpsellingKey Account ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
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