Sr. Project Manager Telecom, BSS & Billing

• Key Responsibilities
• Project Planning & Execution:
• Lead and manage telecom projects focused on BSS, CRM, OSS (Operations Support Systems), and billing implementations, upgrades, or migrations.
• Develop comprehensive project plans, including scope, timelines, resources, budgets, and risk management strategies.
• Ensure adherence to the projects timeline, scope, and budget by closely monitoring project activities and resolving any issues that arise.
• Drive the successful delivery of the project, ensuring that all deliverables meet the company's quality standards and client expectations.
• Stakeholder Management:
• Collaborate with cross-functional teams, including technical architects, developers, business analysts, and customer stakeholders.
• Communicate effectively with both technical and non-technical stakeholders to ensure alignment on project objectives, timelines, and issues.
• Serve as the main point of contact for clients, managing their expectations and ensuring clear communication throughout the project lifecycle.
• Team Leadership & Collaboration:
• Lead project teams, ensuring proper allocation of tasks, resources, and responsibilities.
• Ensure the team remains motivated, informed, and focused on achieving project objectives.
• Facilitate meetings to review progress, resolve issues, and ensure teams have the necessary resources for success.
• Risk & Issue Management:
• Proactively identify, assess, and manage project risks and issues, ensuring timely mitigation actions are taken.
• Monitor project performance and provide early warning signals to senior management about any potential delays or resource conflicts.
• Quality & Compliance:
• Ensure all deliverables adhere to relevant quality standards and comply with telecom industry regulations and company policies.
• Conduct project reviews and post-implementation assessments to identify areas for improvement.
• Budget Management:
• Manage project budgets, ensuring that the project stays within financial constraints.
• Track project expenditures and provide regular budget status reports to senior management.
• Documentation & Reporting:
• Prepare regular progress reports, dashboards, and presentations for senior management and clients.
• Maintain detailed project documentation, including requirements, designs, changes, and decisions.
• Education:
• A Bachelor's or Master's degree in Telecommunications, Engineering, Computer Science, or related fields.
• Preferred Experience & Skills
• Familiarity with telecom industry standards and practices (e.g., 3GPP, TM Forum).
• Knowledge of customer care, CRM systems, and digital transformation projects within telecom.

Ability to adapt quickly to new technologies and platforms in a fast-paced, evolving industry.,