Customer Care Executive

Neuberg Diagnostics, headquartered in Chennai, is a leading diagnostic service provider with operations in India, UAE, South Africa, and USA. Our laboratories are accredited by CAP & NABL. We offer access to state-of-the-art diagnostic technologies and boast some of the finest clinical pathologists, biochemists, geneticists, and other certified clinical lab professionals, capable of performing over 6,000 varieties of pathological investigations. To know more, visit: www.neubergdiagnostics.com.

Role Description

This is a full-time on-site role for a Customer Care Executive, located in Bengaluru. The Customer Care Executive will be responsible for handling customer inquiries, providing customer support, ensuring customer satisfaction, and maintaining high standards of customer service. Day-to-day tasks will include answering calls, responding to emails, resolving customer issues, and coordinating with other departments to improve customer experience.

Qualifications

• Customer Support, Customer Service, and Customer Satisfaction skills
• Strong Communication skills
• Sales experience and skills
• Excellent problem-solving abilities
• Ability to work independently and as part of a team
• Experience in the healthcare industry is a plus
• Bachelor&aposs degree in any related field