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Job Description
Job Title: Guest Relationship Manager
Location: OMR / Royapettah, Chennai
Experience: 4 to 8 Years
Industry: Hospitality / Aviation
Job Responsibilities:
- Ensure excellent customer satisfaction and guest experience.
- Manage the complete customer journey, from greeting to exit.
- Handle customer queries, complaints, and feedback.
- Coordinate with internal teams to ensure seamless service.
- Collect customer feedback and share insights with management.
- Identify areas for service improvement.
Candidate Profile:
- 4 to 8 years of experience in Hospitality / Aviation.
- Candidates from Hotels, Airlines, and Airport Operations preferred.
- Strong experience in guest relations and customer handling.
- Excellent communication, interpersonal, and problem-solving skills.
Interested candidates can share their updated CV at:
priya.d@neubergdiagnostics.com
Skills
EngagementCustomer ExperienceGuest RelationsManagementGuestRelationshipCustomer EngagementCustomer SatisfactionOperationsCustomer SatisfactionCustomer HandlingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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