Sr. Support Engineer

• Job Posted On
• 06-11-2026 21:47:28
• Job Code
• Job_304990

Experience Required

2 - 7 years

Location

• Chennai, Tamil Nadu, India (CHN)
  Job Summary
• – Application Support Specialist (MyEvolv)
• Role Summary
• Provide functional support for the MyEvolv application, ensuring timely resolution of user issues, form corrections, access management, and support for billing-related projects.
• Key Responsibilities
• Manage and resolve MyEvolv support tickets within SLA.
• Troubleshoot and resolve user-reported issues.
• Perform MyEvolv form corrections and updates.
• Support billing-related projects and enhancements.
• Handle application access requests and user provisioning.
• Coordinate with internal teams and stakeholders for issue resolution.
• Prepare and share status reports on developments and support activities.

Required Skills

• Experience in application support and ticket management.
• Knowledge of MyEvolv or similar enterprise applications.
• Strong troubleshooting and problem-solving skills.
• Good communication and team coordination abilities.
• Understanding of user access management and business processes.

Experience

2-7 years of experience in application or business application support.